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Idea Board Tools

Empathy Map, a tool used in design thinking to understand the target user's perspective. Here's how you can work on it:

1. Understand the Structure:

  • Think & Feel: This section focuses on the user's thoughts, feelings, and motivations.

  • Say: This section captures what the user says, both verbally and non-verbally.

  • Do: This section focuses on the user's actions and behaviors.

  • Pain: This section highlights the user's frustrations, challenges, and problems.

  • Gain: This section focuses on the user's needs, desires, and motivations.

  • Other Notes: This section is for any additional observations or insights.

2. Fill in the Map:

  • Brainstorm: Gather information about your target user through research, interviews, and observations.

  • Add Sticky Notes: Add sticky notes to each section to represent specific insights or observations.

  • Use Visuals: Use icons, images, or sketches to represent ideas visually.

  • Group Related Notes: Group related sticky notes together to identify patterns and themes.

3. Analyze and Insights:

  • Identify Key Insights: Look for recurring themes and patterns in the sticky notes.

  • Prioritize Needs: Determine which user needs are most important to address.

  • Develop Personas: Create detailed user personas based on the insights gathered.

Tips for Effective Empathy Mapping:

  • Collaborate with Others: Involve team members from different disciplines to get diverse perspectives.

  • Use Visuals: Visual representations can help you understand and communicate insights more effectively.

  • Iterate: As you learn more about your users, you can update the empathy map.

  • Use Empathy Mapping Tools: There are many online tools available to help you create and share empathy maps.

By following these steps, you can effectively use empathy maps to gain a deeper understanding of your users and create products or services that meet their needs.

Empathy Map (1).jpg

Miro board for creating a Customer Problem Statement. Here's how you can work on it:

1. Understand the Template:

  • I am: This section defines the user's role or identity.

  • I'm trying to: This section outlines the user's goal or objective.

  • But: This section identifies the obstacles or challenges the user faces.

  • Because: This section explains the underlying reasons for the user's challenges.

  • Which makes me feel: This section captures the user's emotions or feelings as a result of the challenges.

2. Fill in the Blanks:

  • Brainstorm: Use the sticky notes provided to brainstorm ideas for each section.

  • Fill in the Template: Drag and drop the sticky notes into the appropriate sections of the template.

  • Refine and Edit: Once you have filled in the template, review and refine the statements to ensure they are clear and concise.

3. Analyze and Prioritize:

  • Identify Key Pain Points: Look for recurring themes and patterns in the "But" and "Which makes me feel" sections.

  • Prioritize Problems: Rank the problems based on their severity and impact on the user.

  • Focus on the Root Cause: Try to identify the underlying causes of the problems.

4. Develop Solutions:

  • Brainstorm Solutions: Use the insights from the customer problem statement to generate ideas for solutions.

  • Evaluate Solutions: Consider the feasibility, effectiveness, and impact of each solution.

  • Choose the Best Solution: Select the solution that best addresses the identified problems and meets the user's needs.

Tips for Effective Use:

  • Collaborate with Others: Involve team members from different disciplines to get diverse perspectives.

  • Use Visuals: Use images, icons, or sketches to represent ideas visually.

  • Iterate: As you learn more about your users, you can update the customer problem statement.

  • Use Miro's Features: Take advantage of Miro's features like sticky notes, comments, and voting to collaborate effectively.

By following these steps and leveraging the power of Miro, you can create compelling customer problem statements that will help you design innovative solutions.

PROBLEM.png

Mind map created using a digital tool like Miro or Figma. Mind maps are a visual way to organize information and ideas. Here's how you can work with this mind map:

1. Understand the Structure:

  • Central Topic: The central circle is the main idea or topic.

  • Branches: Lines branching out from the central topic represent subtopics or key points.

  • Nodes: The boxes or sticky notes attached to the branches contain specific details or information.

2. Explore the Content:

  • Read the Text: Pay attention to the text within each node to understand the specific idea or concept.

  • Follow the Connections: Trace the lines connecting the nodes to see how ideas are related.

  • Zoom In/Out: Use the zoom function to focus on specific areas or get a broader overview.

3. Add or Edit Content:

  • If you have editing access: You can add new branches, nodes, or text to the mind map.

  • Use the Tool's Features: Use the tool's features to format text, add images, or change the color of nodes.

Tips for Working with Mind Maps:

  • Start with the Central Topic: Clearly define the main idea before branching out.

  • Keep it Visual: Use images, icons, or colors to make the mind map more engaging.

  • Organize Ideas: Group related ideas together to improve clarity.

  • Iterate: Continuously review and refine the mind map as you gather more information.

Remember, mind maps are a visual thinking tool. By understanding the structure and using the tool's features effectively, you can create clear, concise, and visually appealing mind maps to organize your thoughts and ideas.

SCAMPER.png

Figma prototype with a horizontal layout, guiding you through a process, likely related to building a team library. Here's how you might work with this prototype:

1. Understand the Flow:

  • Start Here: This is the starting point of the process. Click the downward arrow to begin.

  • Numbered Sections: The sections labeled 02, 03, 04, 05, and 06 represent different steps or stages in the process.

  • Arrows: The arrows indicate the flow of the process, showing the order in which you should complete the steps.

2. Interact with the Prototype:

  • Click on Elements: Click on interactive elements like buttons, links, or text fields to trigger actions or navigate to different screens.

  • Scroll: If the prototype has scrollable content, use the scroll bar to view additional information.

  • Zoom: Some prototypes may allow you to zoom in or out for a closer look at details.

3. Follow the Instructions:

  • Text and Labels: Read the text and labels within each section to understand the specific tasks or information required.

  • Visual Cues: Pay attention to visual cues like colors, icons, or arrows that might guide you through the process.

4. Complete the Tasks:

  • Fill in Forms: If there are forms or input fields, fill them with the appropriate information.

  • Make Selections: Choose options from dropdown menus or checkboxes.

  • Upload Files: If required, upload files or documents.

  • Submit or Continue: Once you've completed a step, click on the appropriate button to proceed to the next step.

Prototyping and Testing

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